Follow-up play

Someone missed the meeting? Rebook them the same day.

Written byDevi JhaDevi JhaCardinalUsesGoogle CalendarGmail
How it runs
  1. Starts
    A prospect doesn’t show for a booked meeting.
  2. Step 1
    Confirm the no-show

    Cardinal waits ten minutes, then checks the calendar and the inbox for a late note.

  3. Step 2
    Write without guilt

    A short email that assumes something came up.

  4. Step 3
    Offer two times

    It pulls two open slots from the owner’s calendar.

    ToPriya Nair, Head of Sales at FieldstoneSubjectanother time this week?

    Hey Priya!

    Looks like today got away from you, totally happens!

    Would Thursday at 10 or Friday at 2 work instead?

    -Devi

  5. Step 4
    Try once more

    No reply in three days, and one final note goes out.

Playbooks

A seller laughing on the phone
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